Several forms of technical assistance are available through the
ITS Response Center
(IT means Information Technology; a
Response Center is like a Help Desk, only more so!)
in 022 Undergraduate Library
(919 962-HELP (4357)).
Submit/Update a request for help — Create,
update, or check the status of a ticket.
ITRC Live Chat
service — Chat with a help desk support person.
In a pinch, you might get help via email at firstname.lastname@example.org.
Online documentation for ITS's officially supported products is
To help you get started, this list
describes specific applications for using email and the web.
These services are provided by ITS.